Frequently asked questions

Yes. Most extended health plans offer coverage for Physiotherapy services. Each company offers different amounts. Some plans have a maximum amount per year, and some plans are unlimited. Physiotherapy is also covered by MSP premium assistance. If you are eligible for premium assistance, MSP will cover $23 per session, for up to 10 sessions per year. The user fee for MSP premium assistance is $35 at Premier Physio.

We do accept valid ICBC claims. On your first appointment you will need to have your healthcare card and your valid claim number. You are entitled to accident benefits whether you are at fault or not. There is no need for an initial doctor's referral if the accident happened within the last 12 weeks and/or you have not had any previous treatment. In most cases, you are entitled to physiotherapy treatment, and your adjustor will let you know what will be covered. Unfortunately, we do not direct bill to WorkSafe BC.

The "pelvic floor" is a group of muscles within our pelvis that functions to support our organs, and maintain optimal intra-abdominal pressure, as well as urinary and fecal continence. A physiotherapist who is specialized in pelvic floor or pelvic health can assess the anatomy and function of your pelvic floor muscles and how they are contributing to your ongoing concerns. This involves assessment of the body as a whole (hips, thorax, breathing, strength etc.) and can include an internal exam of the actual muscles of your pelvic floor.

Dry Needling is a form of Intramuscular Stimulation (IMS). Using acupuncture-like needles, the therapist will place the needle into muscles that have tight bands or "trigger points." The ultimate goal of Dry Needling is to cause a "twitch response" within the muscle. This can feel like an ache, tightness, or small contraction within the muscle. It is brief and the discomfort typically subsides immediately. The purpose of Dry Needling is to decrease muscle tension, improve muscle strength and flexibility, and overall improve symptoms of pain and disfunction.

We accept VISA, mastercard, debit, and cash. We also offer direct billing to most major insurance plans.